Return Policy

Endural is committed to 100% customer satisfaction! If you are unsatisfied, you may return your purchase within 30 days of the ship date – WITH ORIGINAL PACKAGING.

  1. Email sales@endural.com or call 800-854-0553 ext. 201 with your order number to receive your return authorization.  If item is defective, we will issue a pre-paid return shipping label.  In all other cases, buyer is responsible for return shipping and may ship back the item using the carrier of his/her choice. 
  1. We do not accept any returns after 30 days from ship date.
  1. If you believe your package was damaged in shipping, we require that you contact us within 5 days of delivery and we will work with you to quickly resolve the issue.
  1. All refund recipients will receive an email confirmation for their records.

Returns may be subject to a 25% restocking charge.