Privacy Policy

What information we collect and how we use it

Effective Date: September 26th, 2024

At Endural (“Company”, “we”, “us”), we respect your privacy and want you to understand how we collect, use, and share personal data about you, our visitors, users, and customers. Unless stated otherwise in this Privacy Policy (“Policy”), we act as the data controller within the meaning of the General Data Protection Regulation (EU) 2016/679 (“GDPR”). This means we have certain legal responsibilities regarding how we process your personal data. This Policy explains our personal data collection practices and describes your rights. Unless stated otherwise, it applies when you visit or use the Company website endural.com, our social media channels, and related platforms (“Platforms”).

What Personal Data We Collect

Personal Data You Provide to Us

We collect personal data that you provide directly to us. This may occur when you create an account, subscribe to emails, contact us, or purchase products or services.
This may include contact information such as name, email address, phone number, company name, and address; financial information such as payment details, invoices, and receipts; communication data such as messages and email replies; account data such as username, password, and preferences; identifying data such as social media handles; and any other information you choose to provide.
Location data may be required for technical functionality of our mobile app, but it is not used for tracking purposes.

Automatically Collected Data

When using our Platforms, we may collect data through cookies and similar technologies. This may include device data such as browser type, device, and IP address, as well as usage data such as pages visited, time spent, clicks, referring links, and conversion data.

How We Use Your Personal Data

We use your personal data to provide products and services, process transactions, respond to inquiries, send updates and marketing communications, improve our Platforms, perform analytics and profiling, deliver targeted advertising, and comply with legal obligations.

Legal Basis for Processing

We process your personal data based on your consent, contractual necessity, legal obligations, or legitimate interests, unless those interests are overridden by your rights.

Data Sharing

We may share your data with employees and contractors when necessary, third-party service providers such as hosting, analytics, and payment providers, advertising and analytics partners, and authorities when legally required. In case of a business transfer, data may also be shared with relevant third parties. All such processing is carried out in accordance with GDPR.

Data Security

We implement appropriate security measures to protect your data and limit access to authorized personnel only.

Your Rights

Under GDPR, you have the right to access your data, correct inaccuracies, request deletion, restrict processing, object to processing, withdraw consent, request data portability, and lodge a complaint with a data protection authority.

Data Retention

We retain personal data only as long as necessary. Account data is typically stored for up to one year after last activity, legal or tax data may be retained up to seven years where required, and marketing data is retained until you unsubscribe.

Final Notes

We do not knowingly collect data from minors. Third-party links are not covered by this Policy. Data may be transferred outside the EEA with appropriate safeguards. This Policy may be updated from time to time.