Endural is committed to 100% customer satisfaction! If you are unsatisfied, you may return your purchase within 30 days of the ship date – WITH ORIGINAL PACKAGING.
Email firstname.lastname@example.org or call 800-854-0553 ext. 201 with your order number to receive your return authorization. If item is defective, we will issue a pre-paid return shipping label. In all other cases, buyer is responsible for return shipping and may ship back the item using the carrier of his/her choice.
- We do not accept any returns after 30 days from ship date.
- If you believe your package was damaged in shipping, we require that you contact us within 5 days of delivery and we will work with you to quickly resolve the issue.
- All refund recipients will receive an email confirmation for their records.
Returns may be subject to a 25% restocking charge.